The exchange or refund of your items is possible within 30 days from the date of its receipt. You can return a product to us as long as it is intact, unopened, and in its original packaging.
For any returns, please send an email to firstname.lastname@example.org with your order number and detailing the product you are returning and the reason why you are returning it. The return shipping and any reverse duties & taxes are the responsibility of the customer. We also recommend insuring your package.
Please allow up to two weeks for refunds to be credited to your original form of payment, and note that original shipping charges will not be refunded.